eCSC launched for MPEC's Customers

After electricity recipients in Szczecin and Bydgoszcz area, now also system heat consumers serviced by MPEC from Białystok may use the electronic Customer Service Centre. We have just launched this new communication channel for them.

Via eCSC Customers may check the heat energy consumption, monitor the balance of liabilities and readings of meters in the buildings, use the simplified analysis of heat energy consumption and report problems in heat supplies which will be dealt with by MPEC specialists.

After logging, interested people may download an eInvoice which replaces a paper document free of charge. For Customer convenience, the system will deliver a notification on the issuance of an eInvoice to the e-mail address indicated by them.

eCSC is the simplest and most comfortable tool of communication of the company with its Customers. It is open 24 hours a day, 7 days a week, 365 days a year.