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On-line Customer Service Centre was launched for Szczecin region

As of 1 July, Enea's Customers from Szczecin region will be able to deal with many issues on-line. The company launches an electronic Customer Service Centre (eCSC).

eCSc is an on-line platform via which Customers may easily and quickly contact the company. The tool is designated for all interested Customers: both households and companies.

- It is the easiest and most convenient method of dealing with the matters in Enea. eCSC will be open for 24 hours, 7 days a week, 365 days a year - explains Michał Gramatyka, the president of Enea Centrum which deals with Customer Service.

After logging into eCSC it will be possible to e.g.: check the current invoices, balances and payment terms, pay invoices, buy codes to prepaid meters, file complaints or enquiries in any other matter. - Customers may also choose to receive an electronic invoice instead of the paper document - adds Mr. Gramatyka. Customers from Szczecin will be first to use the new functions.

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