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On-line Customer Service Centre was launched for Szczecin region

As of 1 July, Enea's Customers from Szczecin region will be able to deal with many issues on-line. The company launches an electronic Customer Service Centre (eCSC).

eCSc is an on-line platform via which Customers may easily and quickly contact the company. The tool is designated for all interested Customers: both households and companies.

- It is the easiest and most convenient method of dealing with the matters in Enea. eCSC will be open for 24 hours, 7 days a week, 365 days a year - explains Michał Gramatyka, the president of Enea Centrum which deals with Customer Service.

After logging into eCSC it will be possible to e.g.: check the current invoices, balances and payment terms, pay invoices, buy codes to prepaid meters, file complaints or enquiries in any other matter. - Customers may also choose to receive an electronic invoice instead of the paper document - adds Mr. Gramatyka. Customers from Szczecin will be first to use the new functions.

Having in mind the diverse and international nature of Enea SA's shareholding, and also the provisions of the Best Practices of WSE Listed Companies, Enea SA guarantees the availability of its website also in English. In case of any interpretation doubts and discrepancies between the Polish and English versions, the Polish version shall prevail.